Zoho Desk Introduces Instant Messaging Channel

Zoho brings instant messaging to its popular Help Desk product.
Last Updated April 10, 2024
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Zoho Desk introduces the instant messaging platform enabling users to integrate with popular instant messaging channels from a single platform, thus enabling them to provide flexible, consistent, and contextual support, no matter where the customers are, and how they reach out to service provider.

Zoho Desk introduces the Instant Messaging tool enabling its users to establish instant conversation experiences through any popular IM channel.


Zoho is the operating system for business of all sizes that let's you run your entire business on with a unified suite of cloud software. Zoho offers everything from CRM, to help deks to email marketing, to website builder, to accounting sofware and many other functions.

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